FAQ
About Our Jewelry
We specialize in fine jewelry, including gold, diamond, and precious stone pieces.
Yes, all our jewelry comes with authenticity hallmarks for gold and certificates for diamonds.
Yes, we provide bespoke jewelry design services to create unique pieces tailored to your preferences.
It typically takes 2-3 weeks if the design is ready. However, in exceptional circumstances, it may take longer.
We use 22kt, 18kt and 14kt for different types of jewelry, depending on the design and durability requirements.
Shipping and Delivery
Yes, we offer delivery to friends and family in India. In some cases, delivery is complimentary, while in others, a charge may apply.
We currently offer secure international shipping to the USA and plan to expand to additional countries soon. Please note that shipping fees and customs duties may apply, depending on the destination. Terms and conditions apply.
Delivery timelines vary based on location. Typically, domestic orders arrive within 3 days, and international orders within 7-10 days.
Yes, all shipments are fully insured to ensure your order reaches you safely.
Payments and Pricing
We accept UPI, credit/debit cards, bank transfers, and cash payments within permissible limits. Please note that acceptance of international cards may be limited; kindly check with us for more details.
Currently, we do not offer instalment schemes or plans.
Yes, we do. However, we will have the gold tested for purity before accepting it.
Returns & Exchanges
We do not accept returns once a product has been sold. However, exchanges are allowed at any time, subject to certain mandatory deductions.
We offer resizing services for rings, bracelets, and other adjustable items.
Care and Maintenance
Avoid exposure to chemicals & elements and store your jewelry in a soft pouch or box to maintain its shine and quality.
Customer Support
You can reach us via call or WhatsApp at +91-6303204440, or email us at info@parnicaa.in.
Yes, we offer video consultations to help you choose the perfect piece. You can book an appointment at a convenient time through our website or by WhatsApp.
Events and Promotions
Yes, follow our social media handles to stay updated on exclusive offers and seasonal promotions.
After-Sales Support
Bring it to us or mail it securely, and we’ll assess and repair it.
Yes, we offer exchange and upgrade programs for products bought from us. Contact us to learn more.
Special Services
Yes, we specialize in curating bridal collections, including engagement rings and wedding sets. We will help you achieve the perfect look to complement the outfit you’re wearing.
